Terms & Conditions
These Terms & Conditions govern your access to and use of the Fit & Fix website and related services (the "Services"). By accessing, browsing, or placing an order through this website, you agree to be bound by these Terms.
1. Company Information
Fit & Fix is an e‑commerce business operating in the United Arab Emirates, offering car accessories and automotive‑related products and services ("Products").
References to "Fit & Fix", "we", "us", or "our" refer to the business operating this website.
2. Eligibility & Use of Services
By using our Services, you confirm that you are at least 18 years old. If you are under the age of 18, you may use the Services only with the involvement, supervision, and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.
You agree to provide accurate, complete, and up‑to‑date information when placing an order or creating an account and to maintain the confidentiality of your account credentials.
We reserve the right to suspend or terminate access if information provided is inaccurate, misleading, or fraudulent.
3. Products & Descriptions
All Products are subject to availability. Product descriptions, specifications, and images are provided for informational purposes only and may vary slightly from the actual product.
We reserve the right to modify, discontinue, or update Products without prior notice.
4. Pricing, Taxes & Payments
All prices are displayed in AED unless stated otherwise and include applicable VAT unless explicitly indicated.
We reserve the right to correct pricing errors at any time, including after an order has been placed. Payment must be completed at checkout using approved payment methods.
Fit & Fix is not responsible for bank fees, currency conversion charges, or additional fees imposed by payment providers.
5. Orders & Acceptance
Submitting an order constitutes an offer to purchase. Orders are considered accepted only after payment authorization and order confirmation.
We reserve the right to refuse, cancel, or limit orders at our discretion, including suspected fraud, misuse, or stock unavailability.
6. Shipping & Delivery
Delivery timelines are estimates only. Fit & Fix shall not be liable for delays caused by couriers, customs clearance, weather conditions, or events beyond reasonable control.
Risk of loss passes to the customer upon successful delivery to the provided address. Full details are outlined in our Shipping & Delivery Policy.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, in accordance with UAE Consumer Protection laws. Refunds will be processed to the original payment method within the stated timeframe.
Nothing in these Terms limits statutory consumer rights under applicable UAE law.
8. Product Use, Installation & Warranty
Certain Products may carry manufacturer warranties, subject to their terms. Improper use, unauthorized installation, or modification may void warranties.
Fit & Fix shall not be liable for damage, injury, or loss resulting from incorrect installation or misuse. Customers are responsible for ensuring product compatibility prior to purchase.
9. Intellectual Property
All website content, including text, images, logos, and designs, is the property of Fit & Fix or its licensors. Unauthorized use is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Fit & Fix shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase value of the Product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Fit & Fix from claims or losses arising from misuse of the Services, breach of these Terms, or violation of applicable laws.
12. Privacy
Personal data is handled in accordance with our Privacy Policy. By using the Services, you consent to such processing.
13. Force Majeure
Fit & Fix shall not be liable for failure or delay caused by events beyond reasonable control, including natural disasters, government actions, or system failures.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates, and disputes shall be subject to the exclusive jurisdiction of UAE courts.
15. Amendments
We reserve the right to amend these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.